tablegame Casino – Privacy Policy

tablegame collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:

2.1 Registration & Identity Data

When you create a tablegame account, we collect: full legal name, date of birth (to verify you are 21 years of age or older), nationality, residential address (including city, province, and postal code), email address, and mobile phone number.

2.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and Philippine anti-money laundering laws, tablegame collects copies of government-issued identification documents, which may include your PhilSys National ID, LTO Driver's License, Philippine Passport, UMID, or Voter's ID. We may also collect a selfie photograph for liveness verification purposes.

2.3 Financial Data

tablegame collects information necessary to process deposits and withdrawals, including your GCash mobile number, PayMaya account details, or Philippine bank account information (account name, account number, and bank name). tablegame does not store full credit card numbers. All financial data is handled in accordance with applicable payment security standards.

2.4 Transaction & Gaming Data

tablegame automatically records all transactions and gaming activity on your account, including deposit and withdrawal history, game play history, wagering amounts, wins and losses, bonus usage, and account balance history. This data is retained for regulatory compliance and dispute resolution purposes.

2.5 Technical & Device Data

When you access the tablegame platform, we automatically collect certain technical data, including your IP address, device type and model, operating system, browser type and version, session duration, pages visited, and referring URL. This data is used for security monitoring, fraud prevention, and platform optimization.

2.6 Communications Data

tablegame retains records of all communications between you and our customer support team, including live chat transcripts, email correspondence, and any documents or information you provide in connection with a support request or complaint.

2.7 Data Collected from Third Parties

tablegame may receive personal data about you from third-party sources, including payment processors (to verify transaction details), identity verification service providers (to assist with KYC), and fraud prevention agencies. All such data is handled in accordance with this Policy.

tablegame uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, identity data
Age and identity verification (KYC)	KYC documents, date of birth, selfie
Processing deposits and withdrawals	Financial data, transaction data
Providing gaming services and customer support	Gaming data, communications data
Fraud prevention and security monitoring	Technical data, transaction data, identity data
Compliance with PAGCOR regulations and AMLA obligations	All categories as required by law
Responsible gaming monitoring and intervention	Gaming data, transaction data
Sending service notifications and account alerts	Email address, mobile number
Platform improvement and analytics	Technical data, gaming data (aggregated/anonymized)
Marketing communications (with your consent)	Email address, mobile number, gaming preferences

tablegame will not use your personal data for any purpose incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

The majority of tablegame's data processing activities are necessary for the performance of the contract between tablegame and the player (i.e., the Terms & Conditions). This includes processing data to register your account, verify your identity, process transactions, and provide gaming services.

tablegame is required by Philippine law to process certain personal data, including for KYC verification under PAGCOR regulations, anti-money laundering compliance under the AMLA, and tax reporting obligations. Processing for these purposes is mandatory and cannot be opted out of.

tablegame processes certain data on the basis of its legitimate interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring. tablegame has assessed that these interests are not overridden by your rights and freedoms as a data subject.

Where tablegame relies on your consent as the legal basis for processing (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact tablegame customer support or update your communication preferences in your account settings.

tablegame shares personal data with trusted third-party service providers who assist in delivering our services, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection services. All service providers are bound by data processing agreements that require them to handle your data in accordance with the DPA and this Policy.

tablegame is required by Philippine law to disclose personal data to regulatory and law enforcement authorities where mandated, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), the Philippine National Police (PNP), and the National Bureau of Investigation (NBI). Such disclosures are made only to the extent required by applicable law.

In the event of a merger, acquisition, restructuring, or sale of all or part of tablegame's business, your personal data may be transferred to the acquiring entity as part of that transaction. tablegame will notify affected users of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.

tablegame does not sell, rent, or trade your personal information to any third party for their own independent marketing or commercial purposes. Any data sharing is limited to what is necessary to provide services to you or to comply with legal obligations.

tablegame retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR regulations and the AMLA.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA reporting obligations.
• Customer support communications: Retained for three (3) years from the date of the last communication, for dispute resolution purposes.
• Technical and device data: Retained for up to twelve (12) months for security and fraud prevention purposes, after which it is anonymized or deleted.
• Marketing consent records: Retained for the duration of your consent and for three (3) years thereafter as evidence of consent.

Upon expiry of the applicable retention period, tablegame will securely delete or anonymize your personal data so that it can no longer be associated with you. Where deletion is not immediately practicable (for example, due to backup storage cycles), tablegame will isolate the data from further processing until deletion is complete.

tablegame implements industry-standard technical security measures to protect your personal data, including: Transport Layer Security (TLS) encryption for all data transmitted between your device and the tablegame platform; AES-256 encryption for data stored at rest; multi-factor authentication for administrative access to systems containing personal data; regular penetration testing and vulnerability assessments; and intrusion detection and prevention systems.

tablegame limits access to personal data to employees and contractors who have a legitimate need to access it in the course of their duties. All personnel with access to personal data are subject to confidentiality obligations and receive regular data privacy training. tablegame maintains a data breach response plan and will notify affected users and the National Privacy Commission in the event of a personal data breach, as required by the DPA.

While tablegame takes all reasonable steps to protect your personal data, the security of data transmitted over the internet cannot be guaranteed absolutely. You are responsible for maintaining the security of your tablegame account credentials and for notifying tablegame immediately if you suspect unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tablegame:

• Right to be Informed: You have the right to be informed of how your personal data is collected, processed, and used, as described in this Policy.
• Right to Access: You have the right to request a copy of the personal data tablegame holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data tablegame holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tablegame's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on tablegame's legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe tablegame has violated your data privacy rights.

Cookies are small text files placed on your device when you visit the tablegame platform. They help tablegame recognize your device, remember your preferences, and improve your overall experience on the platform. tablegame also uses similar technologies such as web beacons and local storage for comparable purposes.

Cookie Type	Purpose	Can Be Disabled?
Strictly Necessary	Essential for the platform to function (e.g., session management, login state, security tokens)	No – required for service
Functional	Remember your preferences (e.g., language, display settings, last game played)	Yes – via browser settings
Analytics	Collect aggregated data on how users interact with the platform to improve performance	Yes – via browser settings
Security & Fraud Prevention	Detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts	No – required for security

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the tablegame platform. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Firefox, Safari, Edge, etc.).

tablegame's services are strictly intended for individuals who are at least twenty-one (21) years of age. tablegame does not knowingly collect personal data from persons under the age of 21. If tablegame discovers that personal data has been collected from a person under 21, it will immediately suspend the associated account, delete the personal data, and return any deposits to the original payment source.

Some of tablegame's service providers and infrastructure partners may be located outside the Philippines. Where personal data is transferred to a country outside the Philippines, tablegame ensures that appropriate safeguards are in place to protect your data, consistent with the requirements of the DPA and NPC regulations on cross-border data transfers.

Safeguards for cross-border transfers may include: contractual clauses approved by the NPC, binding corporate rules, or transfers to countries that the NPC has determined provide an adequate level of data protection. tablegame will not transfer your personal data to a jurisdiction that does not provide adequate protection without first obtaining your explicit consent or establishing another lawful transfer mechanism.

tablegame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this page will be updated whenever a material change is made.

Where changes are material, tablegame will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect. Your continued use of the tablegame platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.

tablegame encourages you to review this Privacy Policy periodically to stay informed about how we protect your personal data. If you have any questions about changes to this Policy, please contact our Data Protection Officer.

tablegame has appointed a Data Protection Officer (DPO) as required under Section 21 of the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO through the following channels:

• DPO Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 through the tablegame platform
• Response Time: tablegame will respond to all data subject requests within fifteen (15) business days

If you are not satisfied with tablegame's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.